ITIL 4 Foundation Training

We Offer:

  • Instructor Led classroom based training
  • Hands on Training
  • Free study material
  • Lab Exercises
  • Unlimited lab access
  • 100 % passing guarantee
    or Free Re-training

Course Information:

  • Fast Track
    Days: Monday-Tuesday
    Duration: 2 days
  • Slow Track
    Days: Saturday/Sunday Only
    Duration: 2 Weeks

Study Modes:

  • Classroom
  • Live Virtual

£450

Course Insight

ITIL-4 foundation is recognised as best practice for IT service management in any organisation.  ITIL-4 foundation is entry level certification for candidates who want to start their career in IT infrastructure and service management. This course gives basic idea about processes, roles, functions and service lifecycle. ITIL-4 helps organisations to understand IT requirement and effectively using them to achieve their business goals.  The exam is multi choice and there are 40 questions which need to be completed in 60 minutes. The pass mark is 26 correct answers from 40 (%65).

This course is good for all levels of IT professionals, customers and user who are interacting with IT systems.

Career Prospect

IT help desk, Desktop support and Customer Services.

Learning Facilities

  • Classroom based Training
  • Highly experienced trainer
  • Labs kit, study material, exam
  • Continuous support after course

General Facilities

We also provide Free Wifi Internet, Refreshment, Water, Tea and Coffee Facilities.

Topics Covered

  • Service Management as a Practice
  • The Service Lifecycle
  • Key Principles and Models
  • Generic Concepts
  • Processes
  • Roles
  • Functions
  • Technology and Architecture
  • ITIL Qualification Scheme

Skills Gained

  • Understanding Services life  Cycle.
  • Developing basic understating of processes, roles and functions.
  • it helps candidate to develop systematic and good value approach  to chose best methodology.

Start Date End Date Timing Days Duration
27/05/2018 28/05/2018 10:00 – 18:00 Monday,Tuesday 2 Days
24/06/2019 25/06/2019 10:00 – 18:00 Monday,Tuesday 2 Days
29/07/2019 30/07/2019 10:00 – 18:00 Monday,Tuesday 2 Days
26/08/2019 27/08/2019 10:00 – 18:00 Monday,Tuesday 2 Days
23/09/2019 24/09/2019 10:00 – 18:00 Monday,Tuesday 2 Days
14/10/2019 15/10/2019 10:00 – 18:00 Monday,Tuesday 2 Days
25/11/2019 26/11/2019 10:00 – 18:00 Monday,Tuesday 2 Days

Training Packages

1st Line IT Support Engineer

Price: £2000
  • CompTIA A+
  • Microsoft 365 Certified: Modern Desktop Administrator Association (MCMDAA)
  • Microsoft Certified Professional in Server 2012

1st Line/2nd Line Support Engineer

Price: £2800
  • Comptia A+
  • Comptia Network +
  • Microsoft 365 Certified: Modern Desktop Administrator Association (MCMDAA)
  • Microsoft Certified Professional in Server 2012