IT Technician/Helpdesk Training

Instructor-led, Hands-on, classroom/Virtual Training with Job Assistance

Get Trained


Get Certified


Get IT Job

Price £2000

OR 12 monthly interest-free installments of £166.66

Full payment discount £200.00

Why IT Technician?

The field of information technology is continually growing, and there is a high demand for skilled IT Technicians. Organizations of all sizes rely on IT infrastructure, creating a consistent need for professionals who can support and maintain it.

IT Technicians have a wide range of career opportunities. You can work in various industries, including healthcare, finance, education, government, and more. Additionally, you can specialize in areas such as networking, cybersecurity, cloud computing, or database administration.

IT roles are often considered stable due to their essential nature in modern businesses. Even during economic downturns, organizations typically continue to invest in IT to maintain their operations and security.

IT Technicians generally earn competitive salaries, and the compensation can increase with experience and specialized skills. Certifications and additional training can also lead to higher-paying positions.

Starting as an IT Technician can serve as a stepping stone to more advanced roles in IT, such as IT Administrator, Network Engineer, Systems Analyst, or even IT Management positions. Additional training and certifications can help you climb the career ladder.

IT skills are in demand worldwide, which means you have the potential to work in various geographic locations or even remotely for international clients or companies.

To maximize your career prospects as an IT Technician, it’s essential to continually update your skills and knowledge, pursue relevant certifications, and consider specialization in areas that align with your interests and the demands of the job market. Additionally, gaining practical experience through internships, part-time jobs, or volunteering can help you stand out to potential employers.

Career Development Path
Step 1
Get Trained

You will begin your path to become an IT Technician with our expert-led, hands-on training. This program will provide you with the necessary knowledge and practical skills. To gauge your progress and readiness, you will participate in several mock tests before facing the actual certification exams. Our comprehensive training approach is crafted to ensure your thorough preparation, aiming to pave the way for a successful and fulfilling career in the IT industry. This journey is not just about learning; it’s about shaping your future in the ever-evolving world of technology.

Step 2
Get Certified

Upon finishing each course in the package and successfully passing the mock test, you’ll have the chance to take the vendor (CompTIA or Microsoft) certification exam. Impressively, 90% of our students pass these exams on their first try. After passing, you’ll receive CompTIA and Microsoft certifications. Additionally, Impact IT Training will issue a Certificate of Completion of Training, serving as a valuable reference when applying for jobs. This comprehensive approach aims to fully prepare and certify you for a successful career in IT.

Step 3
Get IT Job

After completing initial stages of our training successfully, acquiring key skills and esteemed CompTIA and Microsoft certifications, crucial for IT Technician and Helpdesk roles. Post-training, with all certifications, I will seek our recruitment consultants’ assistance for professional CV development, job placement, and preparation for technical and HR interviews. Notably, many of our trainees have secured employment following their successful completion of training and certification.

Training Courses and Certifications included in the Package

This package is tailored for individuals aiming to kickstart their IT career without any prior background in the field. Our team, after thorough research of the job market and consultations with employers and recruiters, has meticulously selected top-tier certifications and training courses for inclusion in this package. These courses are designed to not only impart essential knowledge and skills but also provide industry-recognized certifications that are in high demand for IT Technician roles. Successfully completing this package and acquiring all the certifications will significantly enhance your prospects of landing your first IT job.

CompTIA A+

CompTIA A+ is an essential certification to secure your spot in the IT job market. CompTIA A+ provides comprehensive foundational knowledge in IT, covering crucial areas such as computer hardware, operating systems, networking, security, and troubleshooting. This broad base knowledge is essential for anyone starting in IT.

The training emphasizes practical, hands-on skills needed to solve a wide range of IT issues. These skills are critical for day-to-day IT operations and technical support roles, where troubleshooting and problem-solving are routine tasks.

The CompTIA A+ certification is highly recognised and respected in the IT industry. It’s often a prerequisite for entry-level IT jobs and having it can significantly enhance job prospects for those new to the field.

For many, CompTIA A+ is the first step in their IT career path. It not only helps in securing entry-level positions but also lays the groundwork for further specialisations and advancement in various IT domains like Cyber Security, Networking and Cloud computing.

CompTIA A+ is completely hands-on training course. You will learn about

  • various hardware components and their functions in the computer
  • how to build or assemble the computer
  • Installing motherboards and connectors
  • Troubleshooting PC hardware
  • Supporting mobile hardware and software
  • Installing and configuring operating systems (Windows, Ubuntu, etc.)
  • Managing Windows Networking
  • Managing Linux and macOS
  • Various type of networking and configuring devices to access network.
  • Securing devices (pc, mobile, laptops, tablet)
  • Troubleshooting printers.

In Summary, CompTIA A+ training and certification is vital for those entering the IT field as it provides essential knowledge and skills, enhances employment prospects, offers a pathway for career advancement, and ensures readiness to meet the challenges of evolving tech landscape.

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Microsoft Certified Endpoint Administrator

Microsoft Certified Endpoint Administrator is one of the best certifications and is important for the career prospects of an individual who is looking for entry into their first IT job role or want to keep himself up-to-date with the latest technologies, best practices, and emerging trends, especially in the areas like cloud services and remote management.

Microsoft certifications are globally recognised and having a Microsoft Endpoint Administrator Certification enhances an individual’s professional credibility, signalling to employers that the individual has the necessary skills and knowledge in managing and deploying Windows environments.

This certification specifically focuses on Windows 10 and 11, the most widely used operating systems in business environments. Mastery in these areas is essential for many IT roles, making certification highly relevant and valuable.

In this course, you will be learning following:

  • Deploy Windows 10
  • Manage devices and data
  • Configure storage and connectivity
  • Maintain windows
  • Deploy and upgrade operating systems
  • Manage policies and profiles
  • Manage and protect devices
  • Manage apps and data.

Holding this certification can open doors to various career opportunities within IT sector, such as desktop administrator, systems administrator, IT support specialist and more. It is often a requirement or preferred qualification in job listings for roles involving Windows system management.

In summary, the Microsoft certified Endpoint Administrator training is a significant asset for individuals seeking to establish or advance their career in IT, particularly in roles that involve managing and deploying Windows client environments. It enhances job prospects, earning potential, professional credibility, and ensures that individuals are equipped with current ad in-demand skills.

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Microsoft 365 Administrator

Microsoft 365 is a cornerstone in many business environments, offering a suite of productivity tools and services. Expertise in this platform is highly sought after as organizations continue to integrate and maximise these services. As businesses increasingly rely on cloud-based solutions, there’s growing demand for professionals who can effectively manage these services. Microsoft 365 Administrator is well-positioned to meet this demand.

This certification opens doors to senior roles in IT, such as enterprise administrator, IT manager, systems Administrator, and cloud architect. It signifies a high level of expertise and can be instrumental in career progression.

In this course, you will be gaining the following skills:

  • Design and implement Microsoft 365 services
  • Manage user identity and roles
  • Plan office 365 workloads and applications
  • Implement modern device services
  • Implement Microsoft 365 security and threat measurements
  • Manage Microsoft 365 governance and compliance
  • Use professional email and calendaring to reach customers and co-workers wherever work takes you. (Microsoft Outlook, Exchange)
  • Store, access and share files from anywhere with 1 TB of online storage per user. (OneDrive and SharePoint)
  • Keep your team on the same page with group chat, online meetings, and calling in Microsoft Teams, the hub for teamwork. (Microsoft Team)
  • Help protect your employees your data and your customer information with Advanced security and device management

The Microsoft 365 Administrator certification holds a prestigious and globally recognized position in the IT job market. Employers highly value Microsoft 365 Administrators for their expertise in managing, securing, and optimizing Microsoft 365 environments. These professionals ensure that the systems not only align with business objectives but also function efficiently and securely.

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Mincho Bozov
Mincho Bozov
I've done CompTia A+,Windows 10 ,Office 365 and Azure Administrator courses with Impact IT Training. I am very satisfied with my teacher Mr. Noman' knowledge and experience. I'm very happy with the courses and recommend Impact IT Training.
kostas kostas
kostas kostas
Thanks for the training! Really enjoyed it!!
Marija Smiljanic
Marija Smiljanic
I highly recommend Impact IT Training as it is the perfect choice for anyone looking to start (or develop) their IT career. Noman is very knowledgeable, experienced and supportive. The courses were exactly what I was hoping for. Looking forward to CEH course in September!
Went for CCNA, Security+ and CEH, needless to say, Khurram has been an excellent teacher in the networking and security field. I passed all 3 courses with labs, revision and communication provided by them. CCNA was brilliant, it set the foundation I needed, coming for a telecommunications background, security+ was enjoyable and a straightforward certification, this prepares you for the final CEH exam which was an amazing learning experience. Thank you Impact!
Nina Arif
Nina Arif
I completed 3 courses with Impact IT Training so far, and passed my Comptia Security+ and CCNA, which I'm very happy about! I am currently studying for my CEH exam here too. The courses I did were intensive, so the pace was fast. The trainers were very supportive and helped me to pass my exams. Noman taught me Comptia A+ and he was a very kind teacher. I had Khurram for my CCNA and for my CEH course. His lessons were very comprehensive and he made sure the students had all the materials in order to understand the courses fully. I would recommend Impact IT Training to anyone wishing to persue an IT-related career.
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