IT Support and Cloud Engineer Training Package

Instructor-led, Hands-on, classroom/Virtual Training with Job Assistance

Get Trained


Get Certified


Get IT Job

Price £2000

OR 12 monthly interest-free installments of £166.66

Full payment discount £200.00

Training Package Overview

IT Support and Cloud Engineer package is complete bundle of skills and qualifications that one needs to get job as IT Support or cloud engineer. We have included globally recognized Microsoft and Cisco certification courses in this package, which are highly demanding in the job market. Successfully completing this package and securing all certifications is almost job guarantee in IT. 

So, if you are interested then following three simple steps will help you to get trained, qualified, and securing your first IT jobs  

IT Support and Cloud Engineer Job Description

The IT Support and Cloud Engineer maintains the IT Infrastructure of all types of organisations. He provides technical support and ensures that the whole company’s IT resources are running smoothly whether they are on premise or in cloud. You will also be able to implement, monitor, and maintain Cloud solutions, including major services related to compute, storage, network, and security.  

Some of their main duties and responsibility:  

  • Install and configure computer hardware, software, systems (workstations, Servers, mobile devices), networks, printers, and scanners.  
  • Monitor and maintain computer systems and networks 
  • Respond in a timely manner to service issues and requests 
  • Provide technical support across the company (this may be in person or over the phone) 
  • Set up accounts for new users 
  • Deploy VMs into virtual networks 
  • Configure VMs into virtual network 
  • Configure VM for optimum cost, performance, and security 
  • Securing data against unauthorised access 
  • Back up data and making it efficient to restore when needed 
  • Deploy and configure virtual network 
  • Encrypt data in transit, at rest and in use 
  • Implement and configure network 
Microsoft Azure Administrator Associate (AZ-104)

Today, cloud computing applications and platforms are rapidly growing across all industries, serving as the IT infrastructure that drives new digital businesses. These platforms and applications have revolutionised the ways in which businesses function and have mad processes easier. In fact, 77% of businesses today have at least some portions of their computing infrastructure in the cloud 

Azure is a cloud computing platform and an online portal that allows you to access and manage cloud services and resources provided by Microsoft. Microsoft Azure Administrator Associate training will provide you familiarity of Microsoft Azure cloud computing platform. After completing this training course, you will have skills of implementing, managing and monitoring an organization’s Microsoft Azure environment, including virtual networks, storage, compute, identity, security and governance.    

In this course, following modules of official Microsoft AZ-104 exam will be covered:  

  • Manage Azure identities and governance  
  • Manage role-based access control (RBAC) 
  • Implement and manage storage 
  • Deploy and manage Azure compute resources 
  • Configure and manage virtual networking 
  • Monitor and backup Azure resources 

You will be able to take following Microsoft exam 

  • Microsoft Azure Administrator Associate (AZ-104) 

Certification Name: Microsoft Azure Administrator Associate 

Duration: 4 Days  
Course Schedule 
Weekdays (Monday-Wednesday) 
Weekend (3xSaturdays Or 3xSundays) 

Click HERE To see the detailed topics covered in this course pliant 

Microsoft Certified 365

Modern Desktop Administration Associate Windows 10

Desktop Support is a common entry point to the IT career field. Most of the workstations in organisations use Microsoft Windows 10 as an operating system. So having knowledge and skills to deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment is crucial for IT Technician or IT Support job roles.

In this course, you will be learning following:

  • Deploy Windows 10
  • Manage devices and data
  • Configure storage and connectivity
  • Maintain windows
  • Deploy and upgrade operating systems
  • Manage policies and profiles
  • Manage and protect devices
  • Manage apps and data.

This course will prepare you to pass following two Microsoft exams.

  • MD-100: Windows Client
  • MD-101: Managing Modern Desktop

Certification Name: Microsoft 365 Certified: Modern Desktop Administrator Associate

Duration: 5 Days
Course Schedule:

Weekdays (Monday-Friday)
Weekend (5xSaturdays Or 5xSundays)

Cisco Certified Network Associate (CCNA)

CCNA stands for Cisco Certified Network Associate. It is category of technical certification offered by Cisco for networking professionals. CCNA is designed to improve, enhance, and evaluate the networking knowledge of an individual. The certification validates the holder’s general ability to install, secure, operate and troubleshoot issues within enterprise network.  

In past two decades, CCNA has become most essential qualification for any job in networking field. You will need to have good understanding of networking if you are targeting IT Support Engineer, Network Engineer, Cloud Engineer, or Cyber Security engineer job. By doing CCNA training, you will not only understand complex networking concepts, but you will also have skill to implement and manage network.  

In this course, you will cover the following topics: 

  • Introduction to Networking 
  • Implementing Ethernet LANs 
  • Implementing VLANs and Spanning Tree Protocol 
  • IPv4 Addressing (Subnetting, VLSM, Subnet mask, Reverse engineering) 
  • IPv4 Routing (Static routing, OSPF) 
  • IPv6 Addressing and routing 
  • Wireless LANs (WLAN standards, RF, Architecture) 
  • IP Access Control Lists 
  • Security Services (AAA, Port Security, DHCP Snooping, DAI, etc.) 
  • IP Services (HSRP, SNMP, Syslog, CDP, LLDP) 
  • Network Architecture (LAN and WAN) 
  • Network Automation (REST APIs, JSON, SDN, Automation tools) 

This course will prepare you to pass following exam 

  • 200-301 

Certification Name: Cisco Certified Network Associate 

Duration: 5 Days  
Course Schedule 
Weekdays (Monday-Friday) 
Weekend (5xSaturdays Or 5xSundays) 

You will also be prepared to pass AZ-800 Microsoft exam.

Duration: 3 Days
Course Schedule

Weekdays (Monday-Wednesday)
Weekend (3xSaturdays Or 3xSundays)

Click HERE To see the detailed topics covered in this course pliant

Microsoft 365 Certified

Enterprise Administration Expert (MCEAE)

Microsoft 365 is a complete package that is designed to help business or organisation to increase its productivity and to pursue the passion to run the business. It integrates traditional Microsoft apps like Word, Excel, PowerPoint with best-in-class productivity apps with powerful cloud services, device management, and advanced security in one, connected experience.

All SMEs (Small medium size enterprises) and Large enterprises are migrating their services to Microsoft 365. Microsoft Enterprise Administrators evaluate, plan, migrate, deploy, and manage Microsoft 365 services.

In this course, you will be learning the following:

  • Design and implement Microsoft 365 services
  • Manage user identity and roles
  • Plan office 365 workloads and applications
  • Implement modern device services
  • Implement Microsoft 365 security and threat measurements
  • Manage Microsoft 365 governance and compliance
  • Use professional email and calendaring to reach customers and co-workers wherever work takes you. (Microsoft Outlook, Exchange)
  • Store, access and share files from anywhere with 1 TB of online storage per user. (OneDrive and SharePoint)
  • Keep your team on the same page with group chat, online meetings, and calling in Microsoft Teams, the hub for teamwork. (Microsoft Team)
  • Help protect your employees your data and your customer information with Advanced security and device management

This course will prepare you to pass following two Microsoft exams.

  • MS-100: Microsoft 365 Identity and Services
  • MS-101: Microsoft 365 Mobility and Security

Duration: 5 Days
Course Schedule

Weekdays (Monday-Friday)
Weekend (5xSaturdays Or 5xSundays)

Get Trained
Step 1

You will be starting your journey with handson training, which is going to be delivered our experienced and qualified trainers. After completing training, you will have required knowledge and hands-on skills, which are necessary to become good IT Technician. You will also be taking lot of mock tests, which you will need to pass before sitting in real certification exams.

Get Certified
Step 2

After completing each training course in the package and passing the mock test, you will be given opportunity to take vendor (CompTIA or Microsoft) certification exam. Our 90% students pass their certification exam in their first attempt. Once you will pass certification exams, you will be awarded CompTIA and Microsoft certifications. Impact IT Training will also be providing you Certificate of Completion of Training, which you can use as reference when you will be applying for job.

Get IT Job
Step 3

It is big achievement to complete first two steps. You have now all the hands-on skills and globally recognised CompTIA and Microsoft Certifications, which are highly demanding for IT Technician/Helpdesk jobs.  

After you complete your training and securing all certificates included in the package, our recruitment consultants will be helping you to: 

  • Preparing your professional CV 
  • Searching work placement or job for you 
  • Preparing you for technical interview 
  • Preparing you for HR interview 

Most of our students have successfully secured the job after finishing the training and successfully getting certified. 

Enquire Now